Your safety is our top priority
Gaming at 99xbd is meant to be fun, not stressful. Knowing your limits and having the freedom to stop when you need to — that's what responsible gaming is all about. We're here for you.
Key Concepts
Online gaming and betting are, at their core, a form of entertainment. But when they go beyond that and start causing financial strain or emotional distress, it becomes a real problem. Responsible gaming means knowing your limits, staying within them, and recognizing when it's time to stop.
Responsible gaming at 99xbd isn't just a policy on paper — it's at the core of our platform. Every member has full control over their own gaming habits, whether that means setting limits, taking a break, or stepping away entirely.
Remember — gaming is never a guaranteed source of income. Every bet carries an equal chance of winning or losing. Never play with money you can't afford to lose.
The steps 99xbd has taken to keep you safe.
Set a maximum daily, weekly, or monthly deposit limit. Decreases take effect immediately; increases have a 24-hour cooling period.
Set a maximum stake per bet to protect yourself from impulsive high-stakes wagers — once this limit is active, you won't be able to bet beyond the set amount.
Set a limit on how long you play in a single session. When the time is up, the app will automatically alert you and give you the option to log out. An effective way to prevent excessive play.
Take a temporary break from 1 day to 6 weeks. All betting and gaming will be automatically suspended during this period. Your account returns to normal once the period ends.
For a long-term break, keep your account closed for 6 months to 5 years, or permanently. Any attempt to open a new account while an exclusion is active will be rejected.
View your betting and gaming history from the past 7, 30, or 90 days. Track total spend, win/loss ratio, and session length to stay aware of your habits.
Any tool can be activated in just a few seconds.
Set how much you want to deposit each day or week.
Set a time limit for continuous play — anywhere from 30 minutes to 8 hours.
A short-term break — from 1 day up to 6 weeks.
A long-term or permanent break — cannot be reversed before the period ends.
Read through the questions below and check any that apply to you. This is a simple self-check — not a substitute for professional advice.
I often end up spending more than my budget and regret it afterwards.
When I lose, I feel the urge to bet more to win it back.
I feel restless or irritable when I'm not gaming.
You've felt the need to hide your gaming habits from family or friends.
Gaming has started affecting my studies, work, or family responsibilities.
I've tried to stop gaming but keep failing.
Practical Tips
Decide how much you're willing to spend before you start. Deposit that amount and stop when it's gone.
Keep the session timer on. Playing for hours on end impairs your judgment.
After a big win, withdraw those winnings. Avoid the temptation to keep playing with money you've won.
Avoid gaming or betting when you're angry, upset, or emotionally charged — your judgment is more likely to be off.
Take at least a 10-minute break every hour. Get up, stretch, drink some water.
Never use borrowed money, your monthly salary, or household funds for gaming.
Avoid gaming after alcohol or any substance. Impaired judgment significantly increases the risk of heavy losses.
It's easier to stay in control when someone close to you knows. Nothing to hide — you're playing for fun.
Don't let gaming be your only outlet. Make time for sports, reading, or hanging out with friends.
If something feels off, reach out to 99xbd Support right away. Asking for help isn't a weakness — it's the smart thing to do.
Whether it's a small concern or a serious one — reaching out for help is always the right call.
24/7 live chat in Bangla. Click the button at the bottom right of the website.
Email support@99xbd.ws with "Responsible Gaming" in the subject line.
Manage all your tools directly from Account Settings → Responsible Gaming.
Reach out to our dedicated team to discuss any gaming concerns in complete confidence.
Online gaming and betting are growing fast in Bangladesh, with millions of people enjoying these platforms every day. For most, it's simply a bit of fun — adding some excitement to a cricket match or spinning a slots game in their downtime. That's perfectly normal and completely fine, as long as it stays within healthy limits.
But 99xbd knows that for a small number of people, gaming can become a problem. It's not a character flaw — experts recognize it as a behavioral condition that can be treated. That's why we haven't limited responsible gaming to policy statements alone; we've built practical tools to help every member stay in control.
First and foremost, we strictly ensure that only players aged 18 and above can access the platform. Age is verified at registration and reconfirmed during the KYC process.
Additionally, every payment page on 99xbd includes a deposit limit reminder. New members are also asked at the point of registration whether they'd like to set a limit.
Third, 99xbd's customer support team has been specially trained to identify responsible gaming concerns and respond with care. When a member says they need help managing their gaming, our team takes action immediately.
99xbd believes a happy, safe member is a long-term member. Our business interests are tied to promoting responsible gaming. We want you to enjoy 99xbd for years to come — not walk away discouraged after a single bad loss.
Enjoy Safely
Start a safer experience today with 99xbd's responsible gaming tools.
18+ | Gaming is for entertainment — seek help if it becomes a problem